Define the following terms:
1. e- commerce- business transactions conducted over the Internet
2. B2C (business to consumer)- the use of the web to sell merchandise to retail shoppers
3. cookies- a very small file that a web site sends to an individual computer to obtain information about the computer's users
4. SSL ( secure socket layers)- a protocol that authenticates encrypted communication between clients and servers, and allows a user to confirm a server's identity
5. encryption- a process that scrambles the data and makes it safe to send confidential information over the Internet
6. B2B( business to business)- the e- commerce on the web between business rather than between retailers and shoppers
Topic check
1. Describe three benefits that e - commerce offers businesses.
B2B- it makes it easier to find the best prices on supplies or allows companies to post request for bids on goods and services
B2C- if you like what you see on the images you can order it directly from the product page.
Customer Services- For customers it can be a lot faster than getting help over the phone
2. Explain why some people have concerns regarding business and e- commerce.
People have concerns because, every time you order merchandise on the Internet, information about you and your purchase is recored.
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